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CADD Resources

CADD Resources

Discription of Risk                                                                                                

Projectwise Integration Module for Autodesk ACAD 2014        

Resoultion       

 Upgrade Projectwise client

\\155.82.162.220\Common_PC_Software\Bentley\ProjectWise_Client\08.11.11.574

Discription of Risk

ACAD 2012 will not open 

Resoultion

Uninstall all VC++ versions //Install Visual C++ 2005 SP1 Redistributable //Install Visual C++ 2008 SP1 Redistributable

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Word and Excel will not open

Resoultion

Control Panel\All Control Panel Items\Programs and Features "Disable ProjectWise Integration for Microsoft Office"

Discription of Risk

Revit freezes after 2 or more commands

Resoultion 

Open regedit and navigate to HKEY_CURRENT_USER\Software\Autodesk\Revit\Autodesk Revit Architecture 2012\Components\WebServices\CommunicationCenter and in the right pane
double click on polling frequency and set it as fffffff . Then set "0" for all the other values and exit as in the below image.

Discription of Risk

Bentley License error "Security key not detected or unavailable license. Please contact technical support."

Resoultion

From License server requested an updated license

Discription of Risk

Hass 8.3 ask for license after first use. user logged off and now cannot access

Resoultion

Uninstall software, give user admin rights, re-install, enter license information, open\run program files/hrs systems/hass83/ run hasswin.exe enter license information

Discription of Risk

WaterGEMs missing properties button

Resoultion

User cannot see properties when hover over tools.
WaterGEMS would need to be installed as a 64-bit application in order for the integration to work. Autodesk forces AutoCAD to be installed as a 64-bit application on a 64-bit machine. Because the current release of WaterGEMS uses the Microsoft Access database engine to store data, Office 64-bit (or no instance of Office at all) is needed for WaterGEMS to be installed as a 64-bit application.
I will note that the next release of WaterGEMS will not see this. WaterGEMS will install as a 64-bit application on the machine and integrate with AutoCAD 2013 and AutoCAD 2012. The next release of WaterGEMS in expected in the next couple of week. Below is information on a forum that will be updated with the next release is available to download.

Discription of Risk

Another way to plot from kip5000

Resoultion

Open Kip Request 7, from plot server sam-fs4mob desktop,
Drag document into print window, submit print job

Discription of Risk

REVIT 2013 will not open

Resoultion

Contact ACE-IT and submit a ticket to upgrade Device Lock to 7.1.7.36106 which will break Autodesk Revit 2012. Work around run registry tool located \\sam-netapp2\en\common\Enapps\Utilities\REVIT\ Device Lock Revit.

Discription of Risk

Error 1603 installing Revit Architectu​re 2012

Resoultion

 Uninstall Microsoft Visual C++ 2010 Redistributable (x86) via the Control Panel (add / remove programs), reinstall the software, and then install the latest version of Microsoft Visual C++ 2010 Redistributable (x86) from Microsoft. http://www.microsoft.com/en-us/download/details.aspx?id=8328

Discription of Risk

Autodesk Revit 2013 install fail

Resoultion

Disconnect network cable and re-install from local disk.

Discription of Risk

Sequence of manually running the log posting

Resoultion

Manual log posting sequence:

From the license server, go to the SELECT Server Admin page.
On the Manage Services page, run the following in order. Be sure to wait for each process to finish before running the next one.
1. Usage Log Processing
2. Usage Log Posting
3. Data Update Service
4. Notification Service
5. Go to License Management Tool, Activate Selectserver Gateway

Discription of Risk

ACAD Civil 3D 2012 PW Integration failed install workaround

Resoultion

Go to \\sam-netapp2\en\common\enapps\CAD\BentleyV8i\Pwise-C3D2012\Pwise-Civil3D run cmd file and do step D and E from text file same location.

Discription of Risk

To set a FLEXLM_Timeout system variable to extend the "wait" time for a response from the server.

 Resoultion

L:\CAD\Autodesk\Licensing\FLEXLM_TIMEOUT.reg
Create a system environment variable FLEXLM_TIMEOUT.

Discription of Risk

If Geo-Slope is installed from Netapp1 will not work with EN-GG dongle

Resoultion

Only install Geo-Slope from \\sam-netapp2\en\common\software\GEO-Slope\GEO_Studio, with dongle plugged into a USB slot
Uninstall from control panel, program/features then install from
\\sam-netapp2\en\common\software\GEO-Slope\GEO_Studio, with dongle plugged into a USB slot
Uninstalled all partial installs. Installed 2007 v7.17 from \\sam-netapp2\en\common\software\GEO-Slope\GEO Studio\7.17 install wrapper. This install could not find the license. Therefore, downloaded a copy of both license https://www.geo-slope.com/licenseupdate.aspx?hostid=9-35493690+&page=2 and saved it to C:\Program Files (x86)\GEO-SLOPE\Licenses. That corrected the license issue. Next we, deleted all data from C:\Program Files (x86)\GEO-SLOPE\, then, copied the data from a known good machine and paste it into C:\Program Files (x86)\GEO-SLOPE\.
still will not install re-image machine

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Specsintact dialog boxes text too large to read fix

Resoultion

Open screen resolutions, display change magnifier to medium, click Windows Color, Apperance, select each item size to 9 or same as the small desktop icons were.

Discription of Risk

SMB fix for Revit errors using mix environment

Resoultion

Please run registry key file to add keys only on windows 7 machines. Remove after all machine have been upgraded to Windows 7.

 \\Sam-ap-pw1mob\bim\Autodesk\Software\2012\smboff.reg 

Discription of Risk

New machine users cannot access SpecsIntact

Resoultion

SpecsIntact Setup.
Open Specs Intact.
Click on "Setup" at the top tool bar.
Click on "Working Directories".
Set your Working Directory Path and Default Directory for New Projects to: s:\sisgml
Click on "Setup" at the top tool bar.
Click on "Connect Masters".
Check the box for: UFGS S:\SISGML\MASTERS
Also click the PRIMARY MASTER for: UFGS

Discription of Risk

Projectwise Office Intergation fail on Windows 7 machines

Resoultion

After the install, uninstall Autodesk Vault

Discription of Risk

Windows 7 64 bit Verizon tethering not working

Resoultion 

Windows 7 64 bit Verizon tethering
Go to control panel, administrative tools, services, enable Remote Access Connection Manager to start automatically and start, Remote Access Auto Connection Manager to do the same.
Install Verizon manager software from
\\Sam-netapp2\im\common\helpdesk\16-bit Subsystem Fix\VZAM_7.3.13_2635a-PC770-Web.exe
Blackberry desktop software 5.01 from
\\Sam-netapp1\software\SAM\SAM_SoftwareDeliveryTool.bat
Reboot machine.

Discription of Risk

Windows 7 REVIT 2012 runs slow

Resoultion

If Windows 7 machine has Optimus enable reboot disable the Optimus setting in BIOS or edit display setting to use both.
Enable hardware Acceleration Direct3D
Options, Graphics, Use Hardware Acceleration (Driect3D)

Discription of Risk

REVIT 2012 running slow  

Resoultion

Profile delete Win 7 instructions
Right click on Start, Opne Windows Explorer,Expand OSDisk (C), Users, right click on user name, rename add .1 to (k5ENDAR9.1)
Next---
1.Click Start, run type regedit and then press ENTER.

2.Locate and then expand the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\ (the SID's with three groups of 10 digits numbers contains the user profile) click on a SID, ProfileImagePath will display the user profile.

3.Right-click the SID that you want to remove, and then click Delete.

2.Log on to the computer and create a new profile.

http://support.microsoft.com/kb/947215